Refund Policy

Refunds may be considered where a service could not be completed due to reasons on our side, or where a product is found defective at the time of installation. Requests must be raised within 48 hours of service.

Completed installations, customised products and consumables (such as ropes and netting cut to size) are generally non-refundable. Visit and inspection charges, where applicable, are non-refundable.

To request a refund, contact us at +91 81971 50149 or hello@aptohome.com with your booking details. Approved refunds are processed to the original payment method within 7–10 business days.